Busan City Opens 'Busan One-Stop Business Support Center' Dedicated to Resolving Corporate Difficulties

Busan City and Busan Chamber of Commerce Join Forces for Local Companies

10 AM on the 23rd at City Hall, Establishment of Center Office and Reception Room

On the 23rd at 10 a.m., Busan City will hold an opening ceremony for the ‘Busan One-Stop Business Support Center’ in the large conference room on the first floor of Busan City Hall. The center will serve as a communication channel between Busan City and local businesses to promptly resolve unreasonable regulations and difficulties that hinder smooth business management.

Busan One-Stop Business Support Center.

The opening ceremony will be attended by Mayor Park Hyung-jun, Chairman Jang In-hwa of the Chamber of Commerce, Kim Kwang-myeong, Chair of the City Council’s Planning and Finance Committee, Jin Yang-hyun, Director of the Economic Promotion Agency, and more than 30 leading businesspeople representing Busan.

During the ceremony, explanations will be given regarding the background of the center’s establishment, its planned projects, and overall operations. Cases where business difficulties have been successfully resolved will be shared to encourage companies to actively utilize the center going forward.

Previously, Mayor Park accepted Chairman Jang In-hwa’s proposal to jointly operate a communication platform for local businesses during a market invitation meeting hosted by the Busan Chamber of Commerce last year, leading to today’s opening of the center.

The center is located in the lobby on the first floor of City Hall, with offices and meeting rooms established. It consolidates the previously scattered business complaint channels into one center, improving accessibility so that companies can visit and consult comfortably at any time.

Busan One-Stop Business Support Center, which has established offices and meeting rooms in the first-floor lobby of City Hall.

Additionally, the Economic Promotion Agency, which has experience operating an integrated business call center, has been entrusted with overall operations of the center. The Busan City Business Ombudsman has been appointed as the center director to significantly enhance responsiveness and expertise in resolving business difficulties. The Busan Chamber of Commerce has also closely cooperated by establishing an online platform for resolving business difficulties and dispatching business experts to the center.

The center’s main tasks include ▲receiving and consulting on business difficulties ▲field visits to identify business issues ▲providing expert advice (consulting) in areas such as law, taxation, and labor ▲forming and operating a business difficulty resolution council ▲conducting surveys on current business issues and trends ▲proposing regulatory improvements to central government ministries and related agencies.

Business difficulties can be reported via direct visits, phone calls, email, or through the website.

Mayor Park Hyung-jun stated, “The center opening today will become an important communication channel where Busan’s Chamber of Commerce, representing the city and local economy, listens carefully to the difficulties faced by local businesses on the ground and responds actively. We will do our best to boldly remove regulations that hinder business and regional economic growth and innovation, helping Busan rise as an international city favorable for business.”

This content was produced with the assistance of AI translation services.