Garden Expo Pet Care Service Gains Spotlight as a Role Model for Responsible Pet Ownership

1149 Companion Dogs, 100% Revisit Intention

All Dog Owners Satisfied, Care Service Popular

The free pet care service for dogs at the 2023 Suncheonman International Garden Expo, which has been operating since April 1, has surpassed 1,025 cumulative users and is thriving.

This service, the first of its kind at a national tourist site, is staffed by professional employees who provide customized care services according to the dog's personality and condition.

Since the opening, a total of 1,149 dogs have used the care service. According to a user satisfaction survey, facility satisfaction was 100%, reservation system satisfaction was 98.3%, and staff friendliness was 99.4%. The intention to revisit also reached 100%, indicating very high user satisfaction.

[Photo by Suncheon City]

Accordingly, the city has expanded the daily usage time from the previous 3 hours to 4 hours starting from the 5th, based on user feedback, receiving enthusiastic responses from pet owners.

In particular, to allow guardians to enjoy the expo with peace of mind, the service provides photos and videos of their dogs during care, which has become very popular.

Offering customized services such as photo zone family photo shoots, dog paw care, and social networking service (SNS) events, it is gaining attention as a new ‘pet-friendly tourism role model.’

No Gwan-gyu, mayor of Suncheon, said, “The free pet care service is one of the new standards presented by Suncheon City in South Korea,” adding, “We will continue to promote pet-friendly policies to create a city where people, nature, and pets coexist.”

Asia Economy Honam Reporting Headquarters, Reporter Heo Seon-sik hss79@asiae.co.kr

This content was produced with the assistance of AI translation services.