Jeonnam Provincial Office of Education, Training to Strengthen the Competence of Civil Complaint Officers

The Jeonnam Provincial Office of Education announced on the 3rd that it conducted the '2023 First Half Civil Service Work Capacity Enhancement Training' for about 50 civil servants in charge of civil complaints at the Suncheon Bay Ecological Culture Education Center.

This training was organized to heal the work-related stress of the staff and to recharge them in order to improve the trust and quality of civil complaint services.

Jeonnam Provincial Office of Education conducted capacity-building training for about 50 civil servants in charge of civil complaints. Photo by Jeonnam Provincial Office of Education

The Office of Education provided guidance on key compliance matters when handling civil complaints through the National Sinmungo system, the operation manual for the administrative information joint use system, and measures to protect the personal information of complainants.

Participants took time to explore ways to improve the quality of civil complaint services through a lecture titled 'Psychological Healing and Recharging for Civil Complaint Officers.'

No Gwonyul, Director of the General Affairs Division, stated, “I hope this training will be a meaningful time to strengthen the capabilities of civil complaint officers and restore emotional stability,” adding, “It will help provide high-level civil administrative services and support the realization of a great transformation in Jeonnam education.”

This content was produced with the assistance of AI translation services.