Ministry of Health and Welfare Announces Social Welfare Facility Evaluation Results... "Increase in A Grade Ratio"

[Asia Economy Reporter Lee Gwan-ju] The Ministry of Health and Welfare announced on the 13th the comprehensive evaluation results of the operation and service levels of 1,885 social welfare facilities over the past three years (2019?2021).

Since 1999, the Ministry has conducted evaluations every three years on 10 types of facilities, including residential facilities for the disabled, to improve operational efficiency and enhance service quality for users and residents. The current evaluation targets include social welfare centers (280 locations), senior welfare centers (211 locations), child care facilities (277 locations), vocational rehabilitation facilities for the disabled (412 locations), residential facilities for the disabled (559 locations), and short-term residential facilities for the disabled (146 locations).

As a result, among the total 1,885 facilities, 1,202 (63.8%) were classified as 'Excellent Facilities' (Grade A), an increase of 75 facilities compared to the previous evaluation in 2019. The lowest-rated facilities (Grade F) numbered 80, a decrease of 22 during the same period. The average score across the six facility types was 88.7 points, up 2.3 points from 86.4 points in the previous evaluation, with all facility types except child care facilities showing improvement compared to the previous evaluation.

Additionally, the Ministry supported on-site consulting visits for 121 facilities rated D or F in the previous evaluation due to insufficient performance, resulting in 74 of these facilities (61.2%) improving their grades in this evaluation, thereby enhancing service quality. For 40 facilities that continuously received the lowest F grade despite quality management support, their names were reported to the relevant local governments, which will actively establish and monitor improvement plans. Furthermore, reward money will be given to the top 5% of facilities by evaluation score (90 locations) and the top 3% of facilities with the greatest improvement compared to the previous evaluation (55 locations).

The Ministry plans to expand the scope of evaluation result disclosures by separately marking facilities that received administrative penalties resulting in score deductions or refused evaluation and thus have no evaluation results, starting from this evaluation.

This content was produced with the assistance of AI translation services.