MS Cloud Outage Causes Temporary 'Blackout'... China Unaffected

[Asia Economy New York=Special Correspondent Joselgina] The cloud service of Microsoft (MS), the world's largest software company, went down on the morning of the 25th (local time), causing inconvenience to users worldwide.

[Image source=Reuters Yonhap News]

According to major foreign media, a failure occurred in MS's cloud platform Azure on the morning of that day and was restored after about seven and a half hours. The service outage occurred extensively across the Americas, Europe, Asia-Pacific, the Middle East, and Africa. However, local services in China and the Chinese government's cloud platform were not affected.

Azure has 15 million corporate customers and over 500 million active users worldwide. Accordingly, MS's collaboration tool Teams, personal information management application Microsoft Outlook, and webmail were temporarily down that morning. MS confirmed that network connection issues occurred across all WAN devices. Later, the service was reported to have been restored around 9:30 a.m. that day.

MS did not disclose the number of users affected by this outage. According to Downdetector, a service interruption monitoring site, thousands of reports were confirmed nationwide. The exact cause of the failure was not disclosed.

Foreign media also noted that the cloud service sector showed strong performance in MS's quarterly earnings released the previous day while reporting on this incident.

This content was produced with the assistance of AI translation services.