Suwon 'Gwanggyo Hosu Park' Visitor Satisfaction Increases Every Year

Citizens visiting Suwon Gwanggyo Lake Park are watching a performance. Photo by Suwon City Hall

[Asia Economy (Suwon) = Reporter Lee Young-gyu] It has been revealed that the satisfaction level of visitors to 'Gwanggyo Lake Park' in Suwon, Gyeonggi Province, reached 88.6 points out of 100.

According to Suwon City on the 22nd, the satisfaction score of visitors to Gwanggyo Lake Park has increased every year, from 84.3 points in 2018 to 85.1 in 2019, 85.6 in 2020, and 86.0 in 2021.

This year's satisfaction survey was conducted in the form of a written questionnaire at the Gwanggyo Lake Park Visitor Center, targeting 200 visitors who visited the park from the 14th of last month to the 11th of this month. Among the respondents, 42% were male and 58% female. The largest age group was those aged 50 and above, accounting for 32%.

The survey items included ▲park usage ▲restrooms ▲illegal activity enforcement ▲tree and green space management ▲facility management ▲stores and cafes ▲park staff friendliness ▲cleanliness ▲handling of inconveniences, totaling nine categories.

Among the nine items, satisfaction with 'park staff friendliness' was the highest at 90.7 points. This was followed by 'cleanliness' (90.3 points) and 'handling of inconveniences' (90.1 points).

'Stores and cafes' scored 86.0 points, a significant increase of 12.8 points compared to last year's 73.2. This appears to be due to the positive response from visitors to the Naruteo Cafe (Kebuia), which opened last November.

Regarding inconveniences, participants most frequently cited 'parking facilities' (32%). 'Lack of rest facilities' (27%) and 'lack of exercise facilities' (19%) were also pointed out as areas for improvement.

A city official stated, "We will review the items with low individual satisfaction scores and the suggestions made by visitors in this satisfaction survey to find improvement measures."

This content was produced with the assistance of AI translation services.