H?fele Korea Unveils H2O Solution... "Customer-Centric Customized Assembly and Delivery Service"

Lux Lighting Supports HABA Concepta H2O Service... Effective for Saving Work and Installation Time and Enhancing Performance

Hafele Korea Co., Ltd., a German furniture and architectural hardware company, has unveiled the ‘H2O Solution,’ a customer-centric customized assembly and delivery service.

Hafele Korea’s ‘H2O Solution’ stands for Hafele to Order. When customers fill out an application form with their desired size, Hafele cuts and assembles the products to the specified dimensions and delivers them to the customer. The products available under this service include Lux lighting and Hawa Concepta. Service requests are handled through sales representatives in charge of the H2O Solution.

The application process begins with the customer requesting the Lux H2O Solution. Hafele Korea then cuts and assembles the profiles according to the order specifications. After undergoing in-house performance testing, the products are delivered to the customer.

Since the items are delivered as finished products, installation on-site is quick and easy. The advantage of the H2O service is that no cutting is required on-site, enabling precise and accurate work. Additionally, using the Lux H2O Solution helps prevent errors that may occur during ordering and manufacturing, while also reducing work time. Because production starts on the same day the order is placed, fast delivery is another key feature.

Next, when applying for Hafele Korea’s Hawa Concepta H2O Solution, the products are pre-assembled and delivered, so customers only need to install them. While installation of the traditional type took over an hour, using the Hawa Concepta H2O Solution reduces installation time by more than 80%.

Previously, the Concepta 35 assembly type applied only to the 35 pivot Concepta, but now the company explains that Concepta 40/50 and folding Concepta can also be pre-assembled and shipped. Because they are pre-assembled, installation errors are eliminated, maximizing user convenience, and the hardware performance can be fully realized.

A representative from Hafele Korea said, “H2O, designed for customers who feel burdened by assembly and installation, is a customer-centric customized assembly and delivery service. When using the Lux H2O Solution, customers can receive customized lighting quickly and easily. Since experts assemble the lighting to ensure perfect continuity and conduct in-house performance tests, customers can use it with confidence. When using the Hawa Concepta H2O Solution, pre-assembly means the likelihood of losing parts on-site is very low, and product performance can be effectively demonstrated. As this is high-end hardware, we hope customers experience the best quality of Hawa Concepta through the H2O Solution.”

This content was produced with the assistance of AI translation services.