KDB Saengmyeong Introduces Automated Insurance Pre-Screening Process
[Asia Economy Reporter Changhwan Lee] KDB Life announced on the 10th that it has introduced an insurance automatic preliminary underwriting process to improve the efficiency and convenience of the insurance underwriting process.
The insurance automatic preliminary underwriting process is a system that evaluates the health status of insurance consumers and provides real-time guidance on eligibility during the subscription planning stage.
The most notable feature of the insurance automatic preliminary underwriting process introduced by KDB Life is that it conducts a comprehensive evaluation based on the customer's prior disclosures and insurance claim payment history, enabling continuous self-underwriting at sales sites.
Insurance planners can propose alternative products to customers who have difficulty subscribing due to specific medical histories through KDB Life's insurance automatic preliminary underwriting process.
For customers who require additional coverage or document supplementation, the necessity of related information can be notified in advance during the application stage, enhancing the convenience of insurance subscription for customers.
Additionally, by utilizing the newly added 'prior disclosure' function at the subscription planning stage, more accurate and consistent preliminary underwriting has become possible, ultimately allowing the design and proposal of insurance products optimized for the needs of insurance consumers, thereby improving customer satisfaction with products.
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A KDB Life official stated, "The introduction of this insurance automatic preliminary underwriting is a case where we listened to the needs of the sales field and realized work efficiency by implementing it with IT technology combined with big data," adding, "KDB Life will continue to actively utilize digital technology so that not only general customers but also those with medical histories can easily and conveniently subscribe to insurance, thereby improving work efficiency and customer satisfaction."
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