Instagram experiences service outage for over 8 hours... Login impossible and accounts blocked

[Image source=Yonhap News]

[Asia Economy Reporter Seungjin Lee] Users worldwide experienced inconvenience as the social networking service (SNS) Instagram, operated by Meta, faced service disruptions lasting over 8 hours, including login failures and account blocks.

Instagram acknowledged the issue around 10:30 PM the previous day via its official Twitter account, stating, "We are aware that some users are having trouble accessing their Instagram accounts," and added, "We are currently investigating and apologize for the inconvenience."

The error persisted for approximately 8 hours and 30 minutes.

During the outage, domestic and international users reported seeing messages such as "Your account has been temporarily blocked" and "Accounts that cannot be verified will be permanently deactivated" when attempting to log in. Additionally, an error causing followed accounts to be blocked also occurred.

According to Downdetector, a website outage monitoring service, global reports reached 7,700 around 11 PM the previous night.

Instagram announced at 7 AM that day, "The error has been resolved. Users experienced issues accessing their accounts, and there was a temporary change in follower counts," explaining the situation.

Earlier, on the 26th of last month, Meta's mobile messenger WhatsApp also experienced a service disruption lasting about 2 hours in some parts of the world.

This content was produced with the assistance of AI translation services.