Jeju Fire Headquarters Promotes '119 Safety Call Service'

[Jeju=Asia Economy Honam Reporting Headquarters Reporter Hwang Jeongpil] The Jeju Special Self-Governing Province Fire Safety Headquarters (Chief Park Geun-oh) announced on the 27th that it promoted the 119 Safety Call service, which provides customized emergency services through pre-registered caller information in case of an emergency.

Started in 2008, the 119 Safety Call service is a system designed to build a safety net for socially vulnerable groups such as elderly living alone, patients with chronic diseases, and disabled persons. When a 119 call is made, the caller’s pre-registered medical information is automatically displayed, enabling the provision of customized emergency services.

Guardians also receive automatic text messages with the 119 emergency dispatch and hospital transfer information simultaneously with the 119 call reception, allowing them to recognize the incident more quickly.

Over the past three years, the number of uses of the 119 Safety Call service has totaled about 3,200 cases, with approximately 1,250 cases this year alone, showing an annual increase in service usage.

On August 25th, a man in his 70s living in Aewol-eup reported breathing difficulties to 119 but was unable to provide his address. However, the 119 Safety Call service allowed confirmation of his registered address and medical information, enabling rapid transport to the hospital.

On the 8th of last month, a similar case occurred in Daejeong-eup where an elderly woman in her 80s, unable to state her address, was quickly treated and transported to the hospital by the 119 emergency team dispatched to her pre-registered address.

To register for the 119 Safety Call service, one can visit the 119 Safety Reporting Center website and apply by entering personal and medical information according to the registration guide. If the individual has difficulty registering personally, a guardian may register on their behalf.

However, for more accurate emergency service provision, any changes to information must be updated directly by the individual.

The Fire Safety Headquarters plans to continuously promote the system and expand registration among those who need the 119 Safety Call service by establishing a cooperative system with related departments and affiliated organizations.

Starting January next year, text messages guiding registration will also be sent to those not yet registered for the 119 Safety Call service upon receiving a 119 call.

Park Geun-oh, Chief of the Fire Safety Headquarters, said, “By registering for the 119 Safety Call service, customized emergency services can be provided more quickly in critical moments,” and added, “We will strengthen promotion of the 119 Safety Call service so that all residents in need can use it.”

Jeju=Asia Economy Honam Reporting Headquarters Reporter Hwang Jeongpil baekok@asiae.co.kr

This content was produced with the assistance of AI translation services.