Gochang-gun Operates 'Citizen Happiness Civil Complaint Counselors'

[Gochang=Asia Economy Honam Reporting Headquarters Reporter Kim Jaegil] On the 6th, Gochang-gun, Jeonbuk announced that it will operate a 'Citizen Happiness Civil Complaint Counselor' to promptly resolve inconveniences in the daily lives of its residents.

Specialized counselors in various fields such as architecture, taxation, accounting, construction, and legal affairs will be organized to enhance civil complaint satisfaction through investigation and consultation of complaints.

The counselors, up to eight in number, will be appointed through an open recruitment process, and for complaints requiring further investigation, the counselors' opinions by field and the comprehensive opinions of the audit team will be communicated to the relevant departments and complainants.

The Planning and Budget Office plans to announce the recruitment of counselors within this month and aims to begin full-scale operation as early as this year.

In particular, efforts are being made to secure professional personnel for more substantial operation rather than a one-time effort.

Lee Seongsu, head of the Planning and Budget Office of the county, said, "We hope this will be an opportunity to objectively analyze complaints arising from complex and diverse interests, handle them fairly and transparently, resolve conflicts, and make Gochang a vibrant place where all residents are happy."

Gochang=Asia Economy Honam Reporting Headquarters Reporter Kim Jaegil baekok@asiae.co.kr

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