Resolving Inconvenience for Bus Users on Routes with Long Dispatch Intervals and Urgent Travel Needs

Gyeonggi Bus Information App Service [Gyeonggi-do]

Gyeonggi Bus Information App Service [Gyeonggi-do]

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[Asia Economy Reporter Ra Young-cheol] Currently, the bus information system does not display the expected arrival time if there are no buses in operation.


Until the bus departs from the garage, the bus stop electronic display (BIT) and smartphone apps (Gyeonggi Bus Information App, KakaoMap, Naver Map, etc.) only show "Waiting at garage," making it impossible to know when the bus will arrive.


In particular, the inconvenience is greater for users of bus routes with few daily trips and long intervals between buses.


To address this issue, a new information service will be introduced that predicts bus arrival times using actual arrival times from specific past dates (1 day ago, 2 days ago, 7 days ago) at the bus and bus stop, even when no expected arrival time is available.


Gyeonggi Province announced on the 5th that starting in August, the "Gyeonggi Bus Information App" will provide services showing "past bus arrival times" and the "presence of open restrooms near bus stops."


The province will first pilot this service on bus routes with three or fewer daily trips. After selecting the desired route and bus stop in the app, users can press the "View past operation records" button to receive information via a notification window.


Additionally, starting this month, a service allowing passengers with urgent needs to check for open restrooms near bus stops will be implemented at 141 bus stops within the province.


When searching for a bus stop in the "Gyeonggi Bus Information App," if a "restroom icon" appears next to the bus stop name, it indicates that there is an open restroom nearby.


The service mainly targets bus stops near "stations," "terminals," and "administrative welfare centers." However, it does not provide detailed route guidance to the open restrooms.


The newly introduced services can be accessed through the "Gyeonggi Bus Information App," and existing app users need to "update" the app.



Park No-geuk, Director of the Transportation Bureau, stated, "We plan to gradually develop and expand the service by collecting user feedback in the future," adding, "We will provide differentiated services that meet the diverse needs of bus information users."


This content was produced with the assistance of AI translation services.

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