Confusing Preferential Interest Rate Conditions... Woori Bank, "Check Non-Face-to-Face on the App"
[Asia Economy Reporter Song Seung-seop] From now on, customers using Woori Bank's household loans can check preferential interest rates non-face-to-face.
The 'Preferential Interest Rate Inquiry' service implemented by Woori Bank on the 1st allows customers to check the current status and conditions (application date and fulfillment status) of the preferential interest rates applied to their household loans non-face-to-face. Previously, changes in preferential interest rates were notified via text messages, and detailed information required visiting a branch or contacting the customer center. If there is a section where conditions are not met, it immediately links to the product/service subscription screen.
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A Woori Bank official said, "In the future, we plan to send monthly notifications of preferential interest rate status via AlimTalk so that customers can easily and conveniently check interest rate changes without accessing the application (app)."
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