Mokpo City Establishes Citizen Communication Bulletin as a Catalyst for Open Administration

- Operation from August 1, Requests to the Mayor · Abolition of Citizen Petitions

[Mokpo=Asia Economy Honam Reporting Headquarters Reporter Jeong Hyeong-seok] Mokpo City in Jeollanam-do will establish an online communication channel called the ‘Citizen Communication Bulletin Board’ on the Mokpo City Hall website starting from the 1st of next month to implement practical communication administration.

The city has been operating online communication channels such as ‘Requests to the Mayor’ and ‘Citizen Petitions.’ ‘Requests to the Mayor’ mainly handled complaints, while ‘Citizen Petitions’ had the limitation of requiring support from many people to be accepted.

Accordingly, the city plans to abolish the existing online communication channels and newly operate the ‘Citizen Communication Bulletin Board’ to focus on communication-centered empathetic administration, aiming to increase service satisfaction through faster responses.

The establishment of the ‘Citizen Communication Bulletin Board’ reflects Mayor Park Hong-ryul’s determination to actively listen to citizens’ voices, and the city plans to actively incorporate received complaints and suggestions into city administration.

From now on, any citizen can access the city website and freely post city administration-related content ranging from general complaints to suggestions on major policies through the ‘Citizen Communication Bulletin Board.’

Mayor Park Hong-ryul of Mokpo said, “I will operate the 8th elected term with communication with citizens as the most important value,” adding, “We will carefully review the received complaints and suggestions, improve them, and reflect them in city administration.”

This content was produced with the assistance of AI translation services.