Gwangju Buk-gu Operates 'Mobile Sinmunggo' to Enhance Residents' Rights and Interests

Monthly Visit to Dong Administrative Welfare Center for Civil Complaints and Legal Counseling Services

[Asia Economy Honam Reporting Headquarters Reporter Kim Yukbong] Buk-gu, Gwangju City announced on the 21st that it will operate the 'Buk-gu Mobile Sinmung-go,' a mobile grievance committee for residents, starting this month to enhance residents' rights and actively resolve civil complaints.

The Grievance Committee is a system that protects residents' rights from illegal, unfair, passive, or unreasonable administrative actions.

The Buk-gu Grievance Committee consists of three experts in administration, law, and architecture who serve as members and handle grievance complaints, investigate, mediate, coordinate, and recommend corrections for complaints involving multiple or complex issues, and conduct surveys and evaluations for administrative system improvements.

The Mobile Sinmung-go will be operated once a month, starting on the 25th at the Munhwa-dong Administrative Welfare Center.

The committee members will visit administrative welfare centers in each neighborhood to listen to residents' grievances and provide solutions to complaints as well as various daily legal consultation services.

Use of the Sinmung-go requires prior reservation in principle, but on-site registration is also possible. For more details, please refer to the Buk-gu Office website.

Director Moon said, "I hope the Mobile Sinmung-go will be used as another communication channel for residents to comfortably consult about grievances caused by administration."

Honam Reporting Headquarters Reporter Kim Yukbong ks7664@asiae.co.kr

This content was produced with the assistance of AI translation services.