Question? (Civil Complaint Inquiry) Immediate Response... Gyeongbuk Office of Education Quickly Resolves Civil Complaint Questions Using QR Codes

Civil Complaints Inquiry? We Will Inform You Immediately. (Gyeongbuk Education Call Center Frequently Asked Questions Promotional Photo)

[Asia Economy Yeongnam Reporting Headquarters Reporter Kim Gwiyeol] The Gyeongbuk Office of Education announced a plan to improve mobile civil complaint accessibility that allows civil complaint inquiries related to policy promotion and project implementation to be resolved immediately via QR codes.

The Office of Education plans to post related information on the website’s ‘Gyeongbuk Education Call Center Frequently Asked Questions’ and link it via QR codes to quickly resolve inquiries when an increase in civil complaint inquiries is expected due to policies and project implementations by each department.

The QR codes linked to the ‘Frequently Asked Questions’ will be provided together with official documents, announcements, and press releases during the implementation of policies and projects by each department, enabling education consumers to check the desired answers more easily and quickly via mobile instead of phone calls.

Min Byeong-yeol, Director of the General Affairs Division, said, “The QR code linkage was implemented as part of providing customized civil complaint services that reflect the diverse needs of education consumers,” adding, “We will continue to discover policies to improve civil complaint accessibility so that education consumers can be satisfied.”

This content was produced with the assistance of AI translation services.