Jeonnam Province Launches 'Public Delivery App'... Benefits for Both Consumers and Small Business Owners

[Muan=Asia Economy Honam Reporting Headquarters, Reporter Yoon Jamin] Jeonnam Province has officially launched the "Jeollanam-do Public Delivery App with Public-Private Cooperation" under the vision of "Small Business Owners and Self-Employed: Operating Profit, Consumers: Good Consumption."

According to Jeonnam Province on the 15th, about 200 people including Governor Kim Young-rok, small business owners, self-employed individuals, and residents attended the launch ceremony held the previous day at Mokpo Station Plaza.

The event included a video message from residents wishing success for the delivery app, an opening address, a business agreement, and a delivery order demonstration.

To commemorate the launch, various promotional events were prepared, including a 10,000 KRW discount coupon (first 7,000 people), a 3,000 KRW discount coupon every Saturday (first 300 people), double discounts (franchise discount + provincial support) up to 4,000 KRW, and a 1,000 KRW takeout discount.

The Jeonnam public delivery app is developed and operated by the private company Mukkaebi Co., Ltd., and franchise stores only need to pay a low brokerage fee of 1.5% without any membership or advertising fees.

Consumers using the app can participate in good consumption for small business owners while enjoying discounts through coupons and events. A significant advantage is that payments can be made using local love gift certificates.

Accordingly, the Jeonnam public delivery app is expected to aid the management of small business owners and self-employed individuals facing difficulties due to COVID-19 and rising prices, and to revitalize the depressed commercial districts.

The province has recruited franchise stores since May and currently secured 3,000 locations, planning to recruit 6,000 stores by the end of this year to successfully establish the food delivery service.

To continuously improve app service quality, satisfaction surveys and meetings will be conducted with franchise stores and consumers to address issues, and customer complaints will be received and handled promptly through a customer call center and online channels.

Additionally, there are plans to gradually expand functions so that more residents and small business owners can benefit from the app.

By 2023, traditional market shopping, local food, and daily necessities delivery services will be added, and by 2024, the app aims to establish itself as a comprehensive regional platform utilizing local resources such as jobs and tourism. The goal is to increase franchise stores within the province to 10,000 so that rural residents can also enjoy digital cultural benefits.

Governor Kim Young-rok said, "Small business owners are facing many difficulties due to rising prices caused by the prolonged COVID-19 pandemic and the Russia-Ukraine war," adding, "I expect residents' interest in the Jeonnam public delivery app, which promotes coexistence between small business owners and consumers, along with the practice of good consumption."

He added, "We will do our best to make it a platform loved by consumers."

Applications for Jeonnam public delivery app franchise stores are accepted through the Mukkaebi website or the 'Mukkaebi Sajangnim' app for business owners. Phone applications are also accepted at the Mukkaebi customer center.

Consumers can download and use the app by searching for 'Jeonnam Public Delivery App' or 'Mukkaebi' on Google Play or the App Store.

This content was produced with the assistance of AI translation services.