Korea Railroad Gwangju Jeonnam Appoints 5th Customer Evaluation Group
[Asia Economy Honam Reporting Headquarters Reporter Park Jin-hyung] Korea Railroad (KORAIL) Gwangju Jeonnam Headquarters announced on the 11th that it recently held the inauguration ceremony for the '5th Customer Evaluation Group.'
The Customer Evaluation Group was launched in 2018 to innovate railroad services desired by the public, and the 5th group consists of 13 members representing various regions and sectors of society.
Over the next year, the Customer Evaluation Group plans to carry out interactive service improvement activities communicating with customers, including ▲ station and train service monitoring ▲ proposals for railroad service improvements ▲ social contribution activities alongside the railroad.
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A KORAIL official stated, "Given the various service improvement achievements over the past four years, expectations for the 5th group are high," and added, "We will continue to upgrade to 'customer-tailored services' together with our customers."
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