58 Mechanics from 47 Countries Compete
Testing Maintenance Skills Through Written and Practical Evaluations

Winners of the 10th Kia Worldwide Technician Competition held online.  <br>Photo by Kia

Winners of the 10th Kia Worldwide Technician Competition held online.
Photo by Kia

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[Asia Economy Reporter Hyunseok Yoo] Global vehicle maintenance experts responsible for Kia customer satisfaction worldwide gathered online to compete with the maintenance skills they have honed in their respective countries.


Kia announced on the 24th that it held the "10th Kia Skill World Cup," a competition to foster outstanding overseas maintenance technicians.


Held biennially since 2002, the "Kia Skill World Cup" provides a platform for Kia technicians from around the world to exchange knowledge and improve their maintenance skills. The event aims to instill a sense of mission and pride in technicians who play a key role in customer satisfaction and brand awareness at the customer’s closest point of contact.


This year marked the 10th edition of the "Kia Skill World Cup," with 58 technicians from 47 countries who were recognized for their top maintenance skills in national and regional preliminaries participating. Considering the physical movement restrictions due to COVID-19 and other factors, the competition was held online using remote diagnostic technology.


At the end of May, a written test was conducted for participants to select 12 technicians who advanced to the final round. The finalists underwent practical evaluations online over two days, May 22?23.


Based on overall scores, Kia awarded cash prizes and trophies to a total of nine winners, including gold, silver, and bronze medalists as well as top performers in each category. The gold medal went to Tangarasu A. from India. Silver medals were awarded to David Weston from the United Kingdom and Alexander Menshchikov from Russia, while bronze medals went to Gavin Dalsy from Ireland, Matthew Pichet from the United States, and Jiyu Lei Zai from China.


Tangarasu A., the gold medalist from India, said, "I am truly happy to have won the gold medal competing against outstanding Kia maintenance technicians from around the world. I am grateful to Kia for this great opportunity and will continue to strive to be a technician who delivers trust and inspiration at the customer’s closest point of contact."



A Kia representative stated, "Kia conducts various service programs, including the biennial global technician competition and a dedicated customer service counselor competition. We will continue to develop diverse programs to enhance the capabilities of dealer staff worldwide, providing better services and increasing customer satisfaction globally."


This content was produced with the assistance of AI translation services.

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