Gwangju Metropolitan Office of Education Holds Meeting with Civil Complaint Officers from East and West Education Support Offices

[Asia Economy Honam Reporting Headquarters Reporter Park Jin-hyung] The Gwangju Metropolitan Office of Education announced on the 26th that it held a meeting with the heads of civil complaint departments of the East and West Education Support Offices at the Office of Education Situation Room on the 25th.

The meeting proceeded in the order of ▲ first quarter departmental civil complaint status and satisfaction ▲ compliance with receipt and processing periods and responses on the National Sinmungo (National Petition System) ▲ protection of complainants' personal information ▲ suggestions and opinions collection from civil complaint officers of the East and West Education Support Offices.

Before the meeting began, Superintendent Jang Hwi-guk expressed his deep gratitude to the civil complaint officers working on the front lines of the main office and education support offices, saying, "Although there are many difficulties in the civil complaint handling process, please continue to work hard with a sense of mission as officers to resolve citizens' inconveniences and burdens."

A clerk who attended the meeting expressed difficulties as an officer, saying, "It is most difficult to comply with the civil complaint processing period when complaints overlap in two or more departments."

Superintendent Jang responded, "When civil complaints overlap in two or more departments, I will convey through executive meetings and meetings of heads of affiliated institutions to ensure that the main department and related departments actively cooperate to resolve the difficulties of the officers."

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