Welcome Savings Bank Recruits 'Welcome On Panel' to Hear Customer Voices
[Asia Economy Reporter Song Seung-seop] Welcome Savings Bank announced on the 24th that it is recruiting the ‘Welcome ON Customer Panel’ for customer-centric management activities.
Welcome ON is a channel where customers directly or indirectly participate in Welcome Savings Bank’s products, services, and operations to provide improvement plans and ideas. So far, 127 panels have participated and submitted hundreds of improvement proposals.
This recruitment is the sixth round, increasing the number of members to 100. The application period is until the 5th of next month. Eligible applicants are customers using Welcome Savings Bank’s electronic financial services.
The customer panel will be active for about eight months from the 15th of next month to December 14th. Panel members will receive activity fees, and outstanding participants will be given separate rewards. The main activity method is online surveys.
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A Welcome Savings Bank official stated, “Welcome Savings Bank is currently revising terms and conditions centered on financial consumers,” adding, “We will provide easier and more convenient financial services.”
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