Gwangjin-gu Establishes 'Integrated ARS Information System'

Five Call Centers Dispersed by Task Unified into Main Number (450-7090)... Call the Number for Inquiries to Connect with Responsible Staff, Enabling Fast and Accurate Consultation... Gangseo-gu to Support Up to 1 Million KRW for Seoul-type Good Landlords in 2022

[Asia Economy Reporter Park Jong-il] Gwangjin-gu (Mayor Kim Seon-gap) has established an ARS guidance system that integrates the COVID-19 call centers, which were previously dispersed by task, into a single representative number.

The 'COVID-19 Integrated ARS Guidance System' was created to enhance convenience for residents by unifying call center numbers and to build a prompt and accurate guidance service.

Previously, COVID-19 related call centers were operated separately by field, including ▲general COVID-19 inquiries ▲home treatment ▲issuance of isolation notices (home) ▲issuance of isolation notices (hospital) ▲vaccination, etc.

From March 18, all consultations can be received by connecting to the integrated ARS representative number 450-7090. By pressing the number corresponding to the inquiry, callers are directly connected to the person in charge, enabling quick and accurate consultation.

For general COVID-19 inquiries, press 1; for home treatment inquiries, press 2; for issuance of home isolation notices, press 3; for hospital and residential treatment center isolation notice inquiries, press 4; and for vaccination-related inquiries, press 5.

Kim Seon-gap, Mayor of Gwangjin-gu, said, "As management shifts to self-treatment, the vague anxiety of confirmed patients in the general management group is increasing. Therefore, our district is striving to find ways to alleviate residents' inconveniences and anxieties, and as part of this effort, we have integrated the call centers, which were previously divided by field, so that residents can receive guidance more quickly and accurately."

Gangseo-gu, Seoul (Mayor Noh Hyun-song) has launched support for so-called 'Good Landlords' who reduce rent for small business owners struggling due to the prolonged COVID-19 crisis.

The district announced that it will promote the '2022 Seoul-type Good Landlord Support Project' to spread a culture of coexistence between landlords and tenants.

The purpose is to support landlords who voluntarily participate in rent reductions to coexist with tenants despite difficult conditions, while encouraging more landlords to join.

As the COVID-19 crisis prolongs, tenants' sales have decreased and rent burdens have increased.

Accordingly, the district decided to induce rent reductions through the 'Good Landlord Support Project' to spread a spirit of coexistence between landlords and tenants.

The 'Good Landlord Support Project' provides Seoul Love Gift Certificates worth 300,000 to 1,000,000 KRW to landlords who voluntarily reduce store rent.

The gift certificates are divided into three tiers according to the amount of rent reduction, with fixed amounts given per tier.

Landlords who reduce rent by 1,000,000 KRW or more but less than 5,000,000 KRW receive 300,000 KRW; those reducing by 5,000,000 KRW or more but less than 10,000,000 KRW receive 500,000 KRW; and those reducing by 10,000,000 KRW or more receive 1,000,000 KRW worth of mobile Seoul Love Gift Certificates.

The support targets commercial landlords who have signed coexistence agreements specifying rent reductions with tenants, and whose stores have a converted deposit of 900 million KRW or less as defined by the Commercial Building Lease Protection Act, and who have reduced or plan to reduce rent this year.

Landlords owning commercial buildings in Gangseo-gu who wish to participate must submit the application form along with the coexistence agreement, a copy of the lease contract, consent form for collection and use of personal information, a copy of the tenant's business registration certificate, building register, and certified copy of building registration, either by visiting or mailing to the district's Regional Economy Division by April 29.

Detailed information and necessary forms can be found on the 'Gangseo-gu website - Gangseo News - Notices/News'.

Last year, through the Good Landlord Support Project, the district provided gift certificates worth over 42 million KRW to 86 landlords, resulting in a total rent reduction of approximately 470 million KRW across 121 tenant stores.

A district official said, "We hope this project will provide some help to small business owners and self-employed people going through difficult times due to the prolonged COVID-19 crisis," and added, "We ask for active participation from good landlords in this project aimed at protecting small business owners and revitalizing the local economy."

This content was produced with the assistance of AI translation services.