"Banking Services Available Until 6 PM" KB Kookmin Expands '9To6' Branches

Operating Specialized Branches at 72 Locations Nationwide

[Asia Economy Reporter Buaeri] KB Kookmin Bank announced on the 14th that it will expand its '9To6 Bank,' which operates until 6 PM, to 72 locations nationwide.

'9To6 Bank' is a specialized branch that extends the operating hours of branches from 4 PM to 6 PM. It aims to provide differentiated services by expanding customer contact points in financial service sectors with high demand for face-to-face channels such as asset management and loan consultations. Customers who found it difficult to visit during regular business hours, such as office workers and self-employed individuals, can also receive financial consultations.

'9To6 Bank' will be established in 72 locations nationwide, including Seoul, the metropolitan area, Chungcheong, Daegu, Busan, and Gwangju. It can be checked on the Kookmin Bank website under 'Find a Branch' and in KB Star Banking under 'Specialized Branch Hours Guide & Search.'

Employees are divided into morning and afternoon shifts, with the morning shift working from 9 AM to 4 PM and the afternoon shift from 11 AM to 6 PM. Kookmin Bank plans to create a flexible working environment to increase employee job satisfaction.

A Kookmin Bank official stated, "'9To6 Bank' is a new paradigm in branch operations, further developing the existing face-to-face channels that provide specialized financial services in a customer-oriented way. We will secure innovative customer contact points unique to Kookmin Bank to enhance customer convenience."

Meanwhile, due to adjustments in bank operating hours to prevent the spread of COVID-19, '9To6 Bank' is currently operating with a 30-minute reduction, until 5:30 PM.

This content was produced with the assistance of AI translation services.