Gwangju Bank Launches 'Leave an App Review and Have Coffee' Event

[Asia Economy Honam Reporting Headquarters Reporter Park Jin-hyung] Gwangju Bank announced that it will hold the ‘Leave an APP Review and Have Coffee’ event until March 31.

This ‘Leave an APP Review and Have Coffee’ event is open to all customers using the newly revamped ‘Gwangju Bank Personal Banking’ app, which was fully redesigned and launched last October.

Customers can participate in the event by writing a review on the Play Store or App Store, capturing the screen showing the review, then accessing the event participation URL and uploading the captured image. Starbucks Americano coupons will be given to the first 500 participants in April on a first-come, first-served basis.

Detailed information about the event is available on the Gwangju Bank website.

In response to the digital era of finance and the activation of non-face-to-face financial services, the fully revamped ‘Gwangju Bank Personal Banking’ app has strengthened security by setting different login and transaction authentication methods while simplifying the authentication process for transfer transactions. It also provides convenient digital financial services by offering customized tasks and menus according to customer types.

Additionally, the app allows users to select the home screen according to their preferences and applies a simple and trendy design centered on user experience, receiving great responses from local residents and customers.

Through the ‘Leave an APP Review and Have Coffee’ event, Gwangju Bank plans to collect customer satisfaction and feedback on improvements related to the use of the ‘Gwangju Bank Personal Banking’ app.

Baek Ui-seong, Head of the Digital Channel Department at Gwangju Bank, said, “With the full-scale implementation of digital financial services such as open banking and MyData services, we are focusing on securing competitiveness in digital platforms to provide differentiated and high-quality digital financial services.”

He added, “In the increasingly competitive environment with fintech and big tech companies entering the financial industry, we will do our best to grow into a sustainable 100-year bank that leads digital innovation beyond the limitations of regional banks.”

This content was produced with the assistance of AI translation services.