Medical and Administrative Telephone Consultations, Twice Daily Monitoring for High-Risk Groups

Jang Won, the First Deputy Mayor of Changwon City (center), visited the Home Care Support Counseling Center that assists COVID-19 patients undergoing home treatment.

Jang Won, the First Deputy Mayor of Changwon City (center), visited the Home Care Support Counseling Center that assists COVID-19 patients undergoing home treatment.

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[Asia Economy Yeongnam Reporting Headquarters Reporter Lee Seryeong] Changwon City in Gyeongnam has been operating a Home Care Support Counseling Center since the 12th to ensure the stable establishment of the reorganized COVID-19 home treatment system.


The Changwon Home Care Support Counseling Center provides 24-hour various medical and administrative support services, including basic information related to home treatment such as treatment period and guidelines, basic medical consultations, linkage to designated hospitals for prescription medications, and accommodation guidance for family members of isolated patients.


In the reorganized system, those aged 60 and above, who are at high risk of severe illness or death, are classified as a focused management group and are monitored twice daily by home treatment management medical institutions.


Other home treatment patients are classified as a general management group and are encouraged to manage their health independently, but if necessary, they can receive medical and administrative consultations related to home treatment and non-face-to-face medical care at the Home Care Support Counseling Center, Home Treatment Medical Counseling Center, or designated local clinics and hospitals.


Designated local clinics and hospitals that provide non-face-to-face medical care for home treatment patients and the 24-hour Home Treatment Medical Counseling Center can be found by clicking ‘COVID-19 Situation and Response’ on the Health Insurance Review and Assessment Service or Changwon City Hall website, then selecting ‘COVID-19 Comprehensive Information’ to check the institution names and contact information.



First Deputy Mayor An Kyung-won said, “The reorganized COVID-19 home treatment system must operate stably to protect the health of local residents,” and added, “We ask for prompt and meticulous telephone guidance to ensure that our citizens do not experience any inconvenience while undergoing home treatment.”


This content was produced with the assistance of AI translation services.

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