Operation of 'Architectural Civil Complaint Consultation Office' in Dong-gu, Gwangju

[Asia Economy Honam Reporting Headquarters Reporter Cho Hyung-joo] Dong-gu, Gwangju announced on the 4th that it is operating an 'Architectural Civil Complaint Consultation Office' where experts directly provide consultations on complex and difficult architectural issues to residents.

The Architectural Civil Complaint Consultation Office was established to improve the quality of public service by appointing experts such as architects as civil complaint consultants to provide professional and prompt consultations regarding the recent surge in architectural civil complaints, including building permits, street housing maintenance projects, and building demolition permits.

Until now, residents had to visit architectural offices individually to receive professional architectural consultations, but with the operation of the Architectural Civil Complaint Consultation Office, consultations with experts are now possible simply by visiting or calling the district office's Architecture Department.

The consultation office, operating every Monday and Wednesday (2 PM to 4 PM), provides guidance on ▲reviewing the possibility of construction before land purchase ▲building permit and notification procedures ▲various laws related to architecture ▲building safety management ▲solutions for illegal buildings and important precautions at each stage of construction work.

Im Taek, Mayor of Dong-gu, said, "We expect that the Architectural Civil Complaint Consultation Office, with the participation of architects from the Gwangju Metropolitan City Architects Association, will be able to thoroughly resolve residents' concerns about architecture," adding, "We will continue to discover and expand communication administrative services that are more accessible to residents."

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