Meeting with the Home Shopping Industry, Cho Sung-wook Emphasizes "Focusing More on Consumer-Centered Management and Win-Win Cooperation"

Meeting of CEOs from 8 Home Shopping Operators
Joint Declaration on 'Voluntary Practice of Consumer-Centered Management'

Cho Sung-wook, Chairman of the Fair Trade Commission, is speaking at the 'Meeting of CEOs of 8 Home Shopping Companies' held on the 17th.

[Sejong=Asia Economy Reporter Joo Sang-don] Cho Sung-wook, Chairman of the Fair Trade Commission, emphasized on the 17th, "Home shopping operators play an important role between consumers and partner companies, so there is a greater need to focus on consumer-centered management and mutual growth."

On this day, Chairman Cho attended a meeting of CEOs from 8 home shopping companies held at EL Tower in Seoul and said, "Unfair and abusive companies are shunned by consumers, and the values of consumer-centered management, fairness, and mutual growth are closely connected."

In response, the home shopping operators agreed that consumer-centered management is directly linked to corporate competitiveness and expressed their intention to adopt it as the highest management value of their companies.

They also promised to strictly comply with fair trade and consumer-related laws for the development of home shopping and consumers, and to strive for mutual cooperation with partner companies and consumer satisfaction.

Based on this consensus, Chairman Cho, Jang Deok-jin, President of the Korea Consumer Agency, and the home shopping operators jointly declared the 'Voluntary Practice of Consumer-Centered Management,' which centers on the commitment to make consumer-centered management the highest value in corporate management.

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