Jeongeup-si Selected as an 'Excellent Institution' in Public Resource Service Evaluation
[Jeongeup=Asia Economy Honam Reporting Headquarters Reporter Kim Jaegil] Jeongeup City in Jeonbuk was selected as an excellent institution in the ‘2021 Public Resource Opening and Sharing Service’ evaluation (243 local governments) hosted by the Ministry of the Interior and Safety.
The city announced on the 15th that it was recognized for its achievements in actively opening public resources (facilities and goods, etc.) it holds to citizens and improving resident services, and was selected as an excellent institution for two consecutive years following last year.
The ‘Public Resource Opening and Sharing Service’ evaluation is conducted to assess how much local governments open public resources for residents and strive to improve resident services.
The Ministry of the Interior and Safety conducted this evaluation by forming a professional evaluation team and a public evaluation team to ensure fairness and objectivity.
The evaluation was conducted on 243 local governments nationwide based on a total of 12 quantitative and qualitative evaluation indicators across four categories: ▲Establishment of service management system (annual operation plan establishment, designation of dedicated public officials, expansion of Gongu Nuri registration, usage rate, rental of quarantine supplies) ▲Service promotion (online and offline promotion) ▲Service quality improvement (service satisfaction, public evaluation team satisfaction) ▲Excellent policy implementation (effectiveness, citizen perception, diversity/creativity, potential for expansion).
The city made 166 public resources closely related to daily life, such as cultural facilities, parking lots, and rental goods, available through a survey and comprehensive maintenance of public resource opening facilities.
In particular, the city registered helpful information for resource use, such as the name and contact information of the person in charge of the resource and the address, to assist users’ convenience, and plans to continuously register to increase service satisfaction.
A city official said, “Being selected as an excellent institution in this public resource opening and sharing service evaluation is the result of continuous efforts with citizens’ convenience as the top priority,” and added, “We will continue to do our best to secure and expand the opening of public resources for the convenience of all citizens.”
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Jeongeup=Asia Economy Honam Reporting Headquarters Reporter Kim Jaegil gjg7070@asiae.co.kr
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