Shinhan Bank Receives 'Electronic Document Merit Award' from Korea Electronic Document Industry Association President

High Praise in Various Fields Including Future-Oriented Video Consultation System 'Dijilog Branch'

[Asia Economy Reporter Park Sun-mi] Shinhan Bank announced on the 10th that it received the ‘2021 Electronic Document Merit Award from the Korea Electronic Document Industry Association’ at the ‘2021 Electronic Document Industry Day (Online Daejeon)’ event hosted by the Ministry of Science and ICT and organized by the Korea Internet & Security Agency (KISA) and the Digital Document Council of Korea (DCA).

Since 2013, the ‘Electronic Document Merit Award’ has been presented during the Electronic Document Industry Day event to recognize companies and institutions that have contributed to the expansion of electronic document usage and the development of the electronic document industry. The event also shares excellent cases and trends related to laws, policies, and new technologies concerning electronic documents.

This year, Shinhan Bank received high evaluations in various areas including ▲ real-time ‘Good Service Customer Experience Survey’ using AlimTalk ▲ the first future-type video consultation system among commercial banks, ‘Digilog Branch’ ▲ realization of paperless branches through digitalization of issued documents ▲ ‘STAB’ enabling banking anytime and anywhere using tablet PCs ▲ and blockchain-based electronic document wallets.

A Shinhan Bank official said, “We are pleased to be recognized for prioritizing customers through customer-centric value management and promoting differentiated digital transformation (DT) amid the digital revolution.” He added, “Building on this award, we will continue innovative finance in line with Shinhan Financial Group’s vision of ‘Easier, More Comfortable, and New Finance’ to foster warm finance where the bank and society grow together.”

This content was produced with the assistance of AI translation services.