Shinhan Bank Launches 'Sol Cambodia' Non-Face-to-Face Credit Loan Product

[Asia Economy Reporter Kwangho Lee] Shinhan Bank announced on the 25th that its local subsidiary in Cambodia, Shinhan Cambodia Bank, has launched a non-face-to-face credit loan product.

Since June, Shinhan Bank has been carrying out an advancement project to enhance customer convenience by improving the user experience (UX·UI) of Sol Cambodia, the mobile banking app of Shinhan Cambodia Bank, and diversifying login methods to strengthen digital competitiveness.

As a result, the newly launched non-face-to-face credit loan product enables rapid processing from application to limit and interest rate inquiry, screening, and execution, significantly reducing the time required by notifying customers of preliminary screening results via text message on the day of application.

In addition, loan applications can be made not only through Sol Cambodia but also via Facebook and the Shinhan Cambodia Bank website, increasing customer convenience by allowing access to credit loans without restrictions of time and place.

The non-face-to-face credit loan product targets salaried workers residing in Phnom Penh and Kandal provinces and allows applications for up to $15,000.

Starting with the launch of this non-face-to-face credit loan product, Shinhan Cambodia Bank plans to actively promote various digital businesses to expand customer contact channels.

In particular, it is preparing step-by-step customer services utilizing non-financial data, including plans to launch auto finance products in partnership with the local mobility platform Tada within the year.

A Shinhan Cambodia Bank official said, "We hope this non-face-to-face credit loan launch will be the beginning of more convenient financial services for Shinhan Cambodia Bank customers," adding, "We will strengthen digital finance that enhances customer convenience in line with Shinhan Financial Group's vision of 'Easier, More Comfortable, and Newer Finance.'"

This content was produced with the assistance of AI translation services.