LG Electronics CLOi GuideBot, Customer Service at Seoul Race Park

Welcoming Visitors from the 5th
Providing Guidance, Advertising, and Security Functions

LG Electronics is collaborating with the Korea Racing Authority to provide customer service starting from the 5th at the Seoul Race Park in Gwacheon-si, Gyeonggi Province with the 'LG CLOi GuideBot'
[Photo by LG Electronics]

[Asia Economy Reporter Kim Heung-soon] The guide robot created by LG Electronics, 'LG CLOi GuideBot,' will provide customer service at Seoul Race Park.

On the 4th, LG Electronics announced that, in cooperation with the Korea Racing Authority, it will operate the LG CLOi GuideBot at Seoul Race Park in Gwacheon-si, Gyeonggi-do starting from the 5th. When customers visiting the race park search for a specific location through the robot's touchscreen, it will provide information on the location, route, and estimated time via screen and voice, and if visitors wish, it will also offer a 'destination accompaniment service' to escort them to their destination. Additionally, the 27-inch displays on the front and rear of the LG CLOi GuideBot will play introduction videos about the Racing Authority and provide real-time race information.

Considering that many visitors come as families, LG Electronics included features such as 'taking photos with the robot' and 'the robot taking photos.' Visitors can take pictures with the camera installed on the LG CLOi Guide and receive the photos via text message.

The deployment of the 'LG CLOi GuideBot' coincides with the reopening of Seoul Race Park on the 5th following the revision of social distancing measures. Through this collaboration, LG Electronics expects to promote the guide robot to visitors, while the Korea Racing Authority anticipates significantly enhancing convenience for customers visiting the park.

Previously, LG Electronics unveiled the LG CLOi GuideBot in September, equipped with multifunctional capabilities including visitor guidance, advertising, security, and docent services. Customers who adopt the robot receive an integrated control system and continuous maintenance services. The robot integrated control system provides comprehensive solutions necessary for system operation, such as real-time robot monitoring, remote control, various information, content, schedule, and statistics management. A software upgrade package is also provided, allowing customers to continuously experience new user features.

Roh Kyu-chan, Executive Director of LG Electronics' Robot Business Division, emphasized, "LG's differentiated robot solutions can meet customer needs across various fields," adding, "We will establish ourselves as the optimal business partner by providing advanced robot services to customers."

This content was produced with the assistance of AI translation services.