A Cutter Knife Made a 'Wagjak' Sound While I Was Eating Tacos... Restaurant Says "Staff Mistake"

On the 20th, a post titled "A box cutter came out of the delivery food" was uploaded on an online community. [Photo by Online Community Capture]

[Asia Economy Reporter Sumi Hwang] A story has emerged about finding pieces of a box cutter blade inside a delivered meal. The restaurant that sold the food explained it as an "employee's mistake."

On the 20th, a post titled "There was a box cutter in my delivery food" was uploaded on an online community.

The author, Mr. A, ordered tacos from a Mexican restaurant through a delivery application (app) the previous afternoon. When Mr. A bit into the delivered taco, he chewed on a hard object and spat it out without eating it. It was three pieces of a box cutter blade.

Mr. A said, "It would have been a big problem if I had swallowed it," adding, "I spat it out immediately, but my palate was slightly cut."

Mr. A immediately reported this to the delivery app's customer center. He also said, "The restaurant requested to retrieve the food, and they collected it except for the box cutter and the sauce."

Later, Mr. A posted a complaint on the company's official website and was able to hear an explanation from the person in charge.

According to Mr. A, the company explained, "We use towels in the store, and when cutting the towels, we use a box cutter. During the process of cutting the towels, the blade broke and flew somewhere, but we could not find it, and it seems that the blade ended up in the customer's food."

The company then sent a text message apologizing to Mr. A, stating, "No explanation can sufficiently help you understand or accept the mistake of a blade getting into your food."

They also said, "We will take strong measures and provide training to the staff and manager of the store to ensure that such an unfortunate incident never happens again," and "We will also make sure that such cases do not occur at other stores."

Mr. A received a tetanus shot and medication at the hospital emergency room, and the company reimbursed his medical expenses.

Mr. A requested additional measures from the company, including checking the kitchen CCTV, reviewing the company's hygiene manual, and filing an insurance claim to accurately determine the cause.

The company responded, "We will handle the insurance claim after the holiday ends," and "Since the store is a small one occupying about 4 pyeong in a shared kitchen, there is no CCTV inside the store itself. We will check if there is any CCTV covering the entire shared kitchen."

Currently, the original post by Mr. A has been deleted.

Netizens who read the story reacted with comments such as, "This is nonsense," "This is outrageous," "Not just one piece, but several shredded pieces of a box cutter blade," "I think this is attempted murder. This should be reported to the police, not settled," and "I don't understand why they don't come in person because of the holiday."

This content was produced with the assistance of AI translation services.