LH Introduces Non-Face-to-Face Rental Housing Supply System 'MyMy Service'

Enhancing Convenience for Rental Housing Applicants by Linking with Ministry of the Interior and Safety's Public MyData
Submit Rental Housing Application Documents and Verify Eligibility with MyData Consent Only
"Service to be Completed in 3 Phases by 2025 to Realize 'Digital LH'"

Expected Effects of the 'MyMy Service' / Provided by LH.

#. A dual-income newlywed couple, Mr. A and Ms. B, residing in Gyeonggi-do, became interested in LH’s newlywed hope town happy housing while looking for a place to live before their wedding. However, they found out that they had to obtain and submit various documents such as resident registration certificates, family relation certificates, and marriage certificates from multiple government offices. Since both of them work, it was difficult to find time during weekdays, causing them concern. At that moment, by simply clicking the ‘Consent to Provide MyData Information’ menu at the LH Eligibility Verification Center using the Ministry of the Interior and Safety’s public MyData, they were able to submit the required documents (information) online non-face-to-face, saving time and completing the application process very conveniently.

On the 14th, LH announced that it will promote the provision of non-face-to-face rental housing supply services through the ‘LH Eligibility Verification Center’ linked with the Ministry of the Interior and Safety’s public MyData to reduce inconveniences for housing welfare customers.

The LH Eligibility Verification Center is a system that allows the submission and verification of application documents and eligibility verification for applicants to be conducted quickly and non-face-to-face when supplying and applying for rental housing. Through the establishment of this system, LH plans to provide more convenient housing welfare services to the public.

Typically, rental housing applicants must submit 6 to 10 types of documents such as resident registration certificates and family relation certificates. However, due to the large number of document types and the variety of issuing institutions, many experience inconvenience. To resolve these issues and inconveniences, LH signed an agreement with the Ministry of the Interior and Safety on July 1 for the public MyData project.

According to the agreement, the Ministry of the Interior and Safety provides data necessary for rental housing application and eligibility verification, such as resident registration certificates and health insurance qualification certificates, using public MyData, and LH utilizes this data for new rental housing supply.

The newly introduced ‘MyMy (My information! My home!) service’ is a non-face-to-face rental housing supply service linked with public MyData. LH plans to establish a service provision system in three phases by 2025.

First, to enhance accessibility and convenience of rental housing applications, required documents will be submitted and received electronically, and by linking administrative and financial information, the LH Eligibility Verification Center will be established to verify applicant eligibility with only the applicant’s consent to provide personal information. Additionally, it plans to expand into a platform that integrates public rental housing supply and verification tasks by providing customized public rental housing information.

This service will simplify the rental housing application and reception process, and shorten the eligibility verification period, which currently takes about 5 to 6 weeks, making the overall rental housing application procedure more convenient. LH especially expects to provide more convenient and efficient housing welfare services to the public by utilizing digital resources in the housing welfare sector in line with the government’s Digital New Deal policy.

Furthermore, for customers who consent to the use of public MyData, it is expected that a single rental housing application will register them on a waiting list and provide rental housing matching each customer’s characteristics and eligibility in the future.

An LH official said, "The MyMy service is a non-face-to-face service combined with digital technology to eliminate customer inconvenience and allow easier and more convenient rental housing applications. Once the service is completed, it will provide high-quality housing welfare services to the public."

This content was produced with the assistance of AI translation services.