'What Welfare Benefits Can I Receive?'... The National Secretary Will Inform You

[Asia Economy Reporter Lee Chun-hee] Eligibility for welfare programs such as livelihood benefits, housing benefits, basic pensions, and disability pensions can now be easily checked through the 'National Secretary' service.

The Ministry of Health and Welfare announced on the 13th that from the 13th to the 17th, approximately 4.9 million presumed applicants for the 'Customized Benefit Guidance' will be informed about the program details through the Ministry of the Interior and Safety's National Secretary service.

Customized Benefit Guidance (Welfare Membership) is a system that proactively informs individuals of welfare services they are eligible for by analyzing their income, assets, and personal circumstances to prevent missed applications due to lack of awareness. Starting this month, it has been prioritized for existing recipients, applicants for the Benefit Hope History Management System, and new applicants of 15 welfare programs that conduct income and asset investigations, including basic livelihood security such as livelihood and medical benefits, near-poverty support, basic pensions, disability pensions, and single-parent support. The service target will be gradually expanded until next year.

This guidance is planned to actively convey the purpose of the system to presumed applicants who can receive the Welfare Membership service without separate enrollment procedures such as filling out application forms, in accordance with relevant regulations.

The guidance will be provided through the Ministry of the Interior and Safety's National Secretary service. This government-provided service, known to the public through COVID-19 vaccination reservations and the COVID-19 Coexistence National Support Fund, was designed to offer integrated guidance through a trusted channel.

For inquiries related to Welfare Membership enrollment or refusal, assistance is available through the dedicated call center, the Health and Welfare Counseling Center, and the local eup/myeon/dong administrative welfare centers.

Jang Ho-yeon, head of the Ministry of Health and Welfare's Next-Generation Social Security Information System Construction Promotion Team, stated, “Through collaboration between the Ministry of Health and Welfare and the Ministry of the Interior and Safety, we have been able to provide the Customized Benefit Guidance service to the public more effectively.”

This content was produced with the assistance of AI translation services.