Jeonnam Province's 'COVID-19 Vaccination Call Center' Effectively Fulfills Its Role

Average of 11 Consultations per Day... 24/7 Year-Round Service

[Muan=Asia Economy Honam Reporting Headquarters Reporter Yoon Jamin] As the vaccination rate in Jeonnam region surpasses 65%, the COVID-19 vaccination call center 120 operated by Jeonnam Province is playing a crucial role.

According to the province on the 3rd, the vaccination call center was opened in May with 6 professional counselors. Since then, in July, the number of counselors was expanded to 8 in response to increasing vaccination demand.

So far, the number of consultations has averaged about 110 cases per day, resolving a total of 12,730 vaccination-related inquiries.

By type, inquiries about vaccination reservations and changes were the most frequent with 10,489 cases (82.4%), and the center has effectively served as a vaccination consultation assistant for questions about vaccination eligibility, timing, locations, adverse reactions, and vaccine certificates.

The province plans to operate the call center 24 hours a day, year-round until the end of the year to actively support the prompt and safe vaccination of residents.

If you have any vaccination inquiries, you can call ‘120’ without an area code anytime.

Kang Young-gu, Director of Health and Welfare Bureau of Jeonnam Province, said, “If you have questions about COVID-19 vaccination, you can call 120 without an area code anytime to receive detailed consultation,” and added, “We hope everyone actively participates in advance vaccination reservations and vaccinations to overcome COVID-19.”

This content was produced with the assistance of AI translation services.