Samsung Wins Record Number of Awards in US JD Power Home Appliance Evaluation... LG Tops 2 Categories

(Photo by Samsung Electronics Newsroom)

[Asia Economy Reporter Jeong Hyunjin] Samsung Electronics and LG Electronics swept all first-place rankings in each category of the consumer satisfaction evaluation for home appliances conducted by JD Power, a leading U.S. market research firm. Samsung Electronics set a record for the most awards ever received.

According to the consumer satisfaction survey results announced by JD Power on the 23rd, Samsung Electronics ranked first in nine categories including Over-the-Range, Cooktop, Wall Oven, Dishwasher, Refrigerator, Dryer, and Washing Machine. As a result, Samsung Electronics achieved overall victory for the second consecutive year, following last year's first-place wins in eight categories.

LG Electronics took first place in two categories: Freestanding Range and Conventional Refrigerator. LG Electronics also ranked highly in other categories such as Dishwasher, French Door Refrigerator, Side-by-Side Refrigerator, Drum Washing Machine, Fully Automatic Washing Machine, Cooktop, and Wall Oven.

Founded in 1968, JD Power conducts annual consumer satisfaction surveys in fields such as automobiles, home appliances, and healthcare. For home appliances, thousands of consumers evaluate performance, price, design, and service comprehensively, and the results are publicly released.

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