A delivery food review posted on an online community on the 30th. Photo by Online Community Capture.

A delivery food review posted on an online community on the 30th. Photo by Online Community Capture.

View original image


[Asia Economy Reporter Park Hyun-joo] A heated debate continues between a customer who claims to have found a work glove in delivered food and is furious, and the restaurant owner who denies it, saying "That could not have happened."


On the 30th, a post titled "Work Glove Issue and Owner's Response" was uploaded on an online community. The posted photos showed a review of the restaurant on a delivery app and a kimchi jjim (braised kimchi) dish containing a work glove covered in sauce.


The reviewer wrote, "Why is there a work glove in here? I was enjoying the food at first, but after seeing this, I threw up everything," and added, "I thought it was dried tofu, but upon closer inspection, it was a work glove. Are you out of your mind?" expressing anger.

On the 30th, a review comment was posted claiming to be from the owner of the restaurant, clarifying the controversy. Photo by Online Community Capture.

On the 30th, a review comment was posted claiming to be from the owner of the restaurant, clarifying the controversy. Photo by Online Community Capture.

View original image


As the controversy spread, a comment claiming to be from the restaurant owner was posted. He explained, "This happened four months ago. While working at the store, I was shocked to see a review saying there was a work glove inside," and stated, "I can firmly say that the store never put gloves in the food. Unless someone is truly out of their mind, they wouldn't deliberately put something like that in."


He continued, "There is absolutely no way such a thing could have happened by accident. We never use red work gloves in the store, so we don't even have such items on the premises. We also checked all the CCTV footage."



He added, "We requested the delivery app to delete the review, but they responded that since it was written by a customer, they cannot remove it, and although it is defamatory, there is nothing they can do. They said they would try to look into it as much as possible," and said, "If we really made a mistake, we would like to apologize to the customer and offer compensation. If only we could get in touch."


This content was produced with the assistance of AI translation services.

© The Asia Business Daily(www.asiae.co.kr). All rights reserved.

Today’s Briefing