Changwon City Selects 24 Outstanding Civil Servants for First Half Civil Complaint Handling Mileage

[Asia Economy Yeongnam Reporting Headquarters Reporter Park Saeyan] Changwon City in Gyeongnam announced on the 29th that it has selected 24 outstanding civil service officers for the first half of the year as a result of promoting the Civil Complaint Processing Mileage System.

Based on the mileage accumulation results, Moon Sukryeon, a senior official of the Health Promotion Division at Changwon Health Center, and Haesook Ha, a senior official of the Social Welfare Division at the Welfare, Women and Health Bureau, were selected as the best employees.

Jongpyo Hong, a senior official at the Changwon Water Supply Center of the Waterworks Office, and Sujeong Lee, a senior official of the Housing Policy Division at the Environment and Urban Bureau, received excellence awards.

According to the evaluation for the first half of the year, there were about 46,000 civil complaints with a legal deadline of six days or more, and the reduction rate was an average of 53.0%, which is a 3.0% decrease compared to last year.

Compared to last year, civil complaints related to redevelopment and reconstruction as well as social welfare complaints have sharply increased, and the reduction period for civil complaint processing is predicted to be similar to last year when compared to the total number of complaints.

The Civil Complaint Processing Mileage System is a system that accumulates mileage points individually for responsible officials based on the period by which the processing of civil complaints with a legal processing period of six days or more was shortened, and then provides incentives.

Starting this year, the system aims to improve the civil complaint reduction rate by selecting outstanding employees.

First Deputy Mayor Kyungwon Ahn said, "I hope the awardees who contributed to improving the reduction rate through accurate civil complaint processing will make even greater efforts to provide better civil administrative services."

This content was produced with the assistance of AI translation services.