Coupang "Claims that employees were called by numbers are false"
Statement Released Refuting Certain Claims
[Asia Economy Reporter Kim Cheol-hyun] Coupang refuted the claims made by former employees at the Progressive Party's press conference on the 24th, stating that they are completely untrue.
On the 26th, Coupang stated, "The Progressive Party has put forward individuals who worked only 2 or 5 days several years ago, claiming that employees at Coupang logistics centers are called by numbers instead of names, and that those who used the restroom were forced to write statements, which are false allegations seriously damaging the reputation of both Coupang and its employees."
Coupang explained, "Employees are addressed as '○○○ Employee' when called," and added, "In the past, some temporary workers requested to be called by the last digits of their phone numbers instead of their names for anonymity, and this was temporarily implemented. However, the system was changed, and since 2019, employees have been called by their names along with the title '○○○ Employee.'"
Coupang clarified that those who made such claims at the press conference last worked there three years ago, and their working period was only two days. It is an unsubstantiated claim to criticize the current working environment of the logistics center based on a two-day work experience three years ago.
Additionally, Coupang stated that there are no restrictions on restroom use at the logistics centers, and no employee has ever been required to write a statement or confirmation simply for using the restroom. Coupang explained, "At all Coupang logistics centers and workplaces, restroom use is free. There has never been a case where an employee was forced to write a statement or confirmation just for going to the restroom. Coupang has never received any criticism regarding restroom use restrictions through labor department inspections."
Coupang said, "The Progressive Party repeatedly ignores the fact that everyone safely evacuated immediately after the fire and unilaterally claims that safety training was never conducted," and added, "They also make baseless claims that there are restrictions on drinking water or going to the restroom."
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Coupang continued, "Coupang is a valuable workplace where about 50,000 people come to work every day," and urged, "We strongly request that the reputation of all 50,000 employees not be damaged by distorted claims from a small number of people who only worked briefly in the past."
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