Amazon "Deleted Over 200 Million Suspected Fake Reviews Last Year"

[Image source=AP Yonhap News]

[Asia Economy Reporter Byunghee Park] Amazon, the world's largest e-commerce company, announced on the 16th (local time) that it deleted over 200 million posts on its website last year that were judged to be fake reviews. Amazon also stated that social media companies are neglecting fake reviews, saying, "In the first quarter of last year, we reported more than 300 groups to social media companies."

Amazon claimed that 99% of fake reviews were filtered through its system and deleted before being made public to consumers. It added, "To prevent abuse, we suspended the use of services by these groups for about 45 days," and explained, "In the first three months of this year, we reported over 1,000 groups and blocked their service use for an average of 5 days."

However, it pointed out that merchants who buy and sell fake reviews are gradually moving to social media platforms to avoid sanctions, and that Amazon's technology alone has limitations in catching them.

Amazon said, "Some social media companies responded quickly to fix the problem," but added, "These companies need to invest in detecting fake reviews in advance and appropriately sanctioning them before we report."

It also emphasized, "We have previously filed lawsuits against those who buy and sell reviews. We will continue to respond in court," and stressed, "To stop those who buy and sell fake reviews, social media companies must cooperate with us."

This content was produced with the assistance of AI translation services.