"Emphasizing Partner Roles for Successful DX" KT Wraps Up 'Digital-X Summit 2021'

KT Announces 14 Core DX Initiatives at 'Digital-X Summit 2021' on the 16th
Presentation of Concrete DX Strategies and Cases Since KT Enterprise Launch
Strengthening DX Partner Position Based on Accumulated Expertise by Sector

[Asia Economy Reporter Eunmo Koo] KT announced on the 17th that the ‘Digital-X Summit 2021’ held online on the 16th was successfully concluded.

At this year’s Digital-X Summit 2021, KT introduced B2B customers’ digital transformation (DX) cases and discussed DX strategies by sector. Following the Digital-X Summit 2020, which was held both online and offline last year alongside the launch of the ‘KT Enterprise’ brand, this year’s conference held online saw more than three times the number of registrants compared to the previous year, showing great interest in KT Enterprise’s transformation into a digital platform company (DIGICO).

In his welcoming speech, KT CEO Koo Hyun-mo emphasized, “With the digital transformation just beginning, we hope to find growth opportunities together with KT in the B2B market, where even greater changes will occur.” Shin Soo-jung, Vice President and Head of KT Enterprise Division, announced 14 core DX areas based on KT’s experience and capabilities, introducing various DX cases in transportation, call centers, hotels, and more. As recommendations for successful DX adoption, she suggested partnerships with companies possessing digital capabilities and flexible organizations and cultures.

The following sessions featured KT’s DX experts presenting on financial, contact center, telecommunications, transportation, and safety DX among the 14 core DX areas, followed by discussions with experts from each field. In particular, in telecommunications DX, interviews were conducted with Lee Jae-jun, Mayor of Goyang, and Seo Dae-seok, Mayor of Seo-gu, Gwangju Metropolitan City, about the ‘Call Check-in’ service and AI speaker-based care service introduced to support citizens struggling due to COVID-19. These cases of DX innovation through telecommunications services in the public sector attracted significant attention from participants.

Presentations and discussion videos from Digital-X Summit 2021 can be viewed again on the KT Enterprise website and YouTube channel. Vice President Shin Soo-jung stated, “KT is now establishing itself not as a telecommunications operator but as a DX specialist company,” adding, “We will lead DX based on digital platforms and grow together with our customers.”

This content was produced with the assistance of AI translation services.