Korea Citi Bank Launches 'Customized Personal Assistant Service' from Reservations to Limousine...
[Asia Economy Reporter Song Seung-seop] Korea Citibank announced on the 7th that it has launched a customized concierge service for its VVIP customers.
The concierge service is a type of personal assistant service tailored to an individual's lifestyle. The term originates from the hotel lobby staff who act as butlers attending to guests' requests.
The newly launched "Citi Gold Private Client (CPC) Concierge" offers customized plans based on customers' lifestyles, including travel, dining, education, and cultural activities. It also handles various reservations on behalf of customers.
Any Korea Citibank VVIP customer can receive recommendations for restaurants, skincare and beauty services, cultural performances, and exhibitions through a dedicated personal assistant at no additional cost. For customers planning trips, the service provides recommendations and bookings for accommodations and transportation at desired destinations, airline and hotel reservations, introductions to local restaurants and tourist spots, and even limousine services.
The service is also accessible via the website, not only through dedicated staff. Through the website, reservations and payments for over 300 golf courses nationwide are available.
To commemorate the launch of the concierge service, a customer event is being held. Ten customers who sign up for the concierge service this month will be selected by lottery to receive round-trip limousine service to golf courses. Additional events, such as giveaways of golf distance meters and golf ball sets, will be held in the future.
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A Korea Citibank official emphasized, "We have added a high-quality concierge service to our professional asset management services based on a global network to provide differentiated services across all aspects of our customers' lifestyles," and recommended, "We encourage you to experience a higher level of customized service in your daily life."
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