Gwangju Seo-gu, Citizen Opinion Policy Reflection 'Seo-gu Toktok' Attracts Attention

First Case Proposal for 'Park Walking Trail Improvement Plan' Adopted

[Asia Economy Honam Reporting Headquarters Reporter Yoon Jamin] Seo-gu, Gwangju Metropolitan City, which operates ‘Seo-gu Toktok’ to reflect citizens' opinions into actual policies, is attracting attention.

According to Seo-gu on the 25th, ‘Seo-gu Toktok’ is an online interactive communication channel designed to enable citizen participation in all policy processes of the district administration.

It also has various communication functions with residents, such as survey voting where residents can present opinions on Seo-gu policies, contest submissions to participate in various Seo-gu projects, simple reports of daily inconveniences, and ‘Please inform us about neighbors in need.’

The Gwangju Seo-gu District Administration Coordination Committee reviewed three proposals submitted to ‘Seo-gu Toktok’ on the 26th of last month, which garnered empathy from many citizens.

As a result, the proposal for ‘Park Walking Trail Improvement Plan’ was adopted as an implementation proposal, and an implementation plan was prepared through deliberation and discussion, recommending policy promotion to the relevant departments.

The main contents include ▲ development of walking trails that can connect the entire Seo-gu ▲ repair of walking paths to provide a safe walking environment ▲ completion of maintenance before summer heavy rains ▲ use of eco-friendly materials when installing facilities.

This policy promotion recommendation is significant as the first case where citizens' opinions proposed through ‘Seo-gu Toktok’ were actually implemented as policy.

According to this recommendation, an implementation plan including ▲ promotion of the Seo-gu Connection Trail project within the year ▲ mowing of walking trails ▲ maintenance of safety facilities and convenience facilities on hiking trails was established on the 11th, and maintenance work is scheduled to be completed before the rainy season this summer.

Seo Daeseok, head of Seo-gu Office, said, “It was difficult for citizens to freely express their opinions during the policy participation process of Seo-gu,” and added, “Since we opened a specialized online platform unique to Seo-gu to improve the lack of participation opportunities, we ask for citizens' interest and participation.”

Citizens who want to make proposals on Seo-gu policies can use ‘Seo-gu Toktok’ by searching on PC or smartphone, and participation and receipt of related information are also possible by adding ‘Seo-gu Toktok’ as a friend on KakaoTalk.

This content was produced with the assistance of AI translation services.