Financial Supervisory Service Revamps 'Voice Phishing Guardian'... Adds Public Release of Fraudsters' Voices

Support for Voice Phishing Response with Experiential Content Integration

[Asia Economy Reporter Park Sun-mi] The Financial Supervisory Service (FSS) has taken steps to establish effective countermeasures against voice phishing by additionally releasing unreleased voice files of scammers on the 'Voice Phishing Guardian' site and providing experiential content.

On the 17th, the FSS announced that it has added 17 unreleased voice files of scammers reported to the FSS, which have high promotional effect, to the 'Voice Phishing Guardian' site so that financial consumers can better understand the latest voice phishing scam techniques.

The newly released scammers use a soft female voice instead of the previously known clumsy male voice with a Yanbian accent. They use a low-tone, trustworthy voice speaking in standard Seoul dialect, mixing in technical terms to apply psychological pressure. Additionally, they sometimes attempt voice phishing with two or more people sharing roles according to a well-prepared script.

The FSS not only released additional scammer voices but also established a "Find That Voice (Quiz)" corner, allowing consumers to experience and identify the voice of voice phishing scammers directly. Furthermore, to prevent the rapidly increasing messenger phishing crimes, an interactive messenger phishing simulation program is provided. Since messenger phishers mainly impersonate children or acquaintances to extort money, this program allows users to preview scam techniques for prevention.

Guidelines for actions to take in case of phishing damage are also summarized and provided.

In case of money transfer due to phishing, it is crucial to immediately contact the police (112) or the representative phone number of the remitting bank to promptly request a payment stop. To do this, it is necessary to save the representative phone number of your main bank in advance. Also, if personal information is leaked due to phishing, immediately register the exposure in the Personal Information Exposure Accident Prevention System and use the Integrated Account Information Management Service to check accounts or loan statuses opened under your name. You should also check the status of communication services subscribed under your name through the Identity Theft Prevention Service.

An FSS official stated, "We will continue to provide experiential materials so that financial consumers can effectively respond to voice phishing crimes," and added, "We will strive to ensure that Voice Phishing Guardian fulfills its role as a comprehensive platform for preventing and minimizing voice phishing damage."

This content was produced with the assistance of AI translation services.