Financial Supervisory Service and Korea Federation of Savings Banks Conduct Voice Phishing Prevention Training with 79 Savings Banks
[Asia Economy Reporter Kwangho Lee] The Financial Supervisory Service and the Korea Federation of Savings Banks announced on the 27th that they will jointly conduct online training for voice phishing officers of 79 savings banks.
The training will be conducted online in consideration of the COVID-19 situation. The Consumer Protection Department of the Korea Federation of Savings Banks will host the training, and a voice phishing expert from the Financial Supervisory Service's Illegal Finance Response Team will deliver the lecture.
The lecture content includes voice phishing damage cases, damage relief procedures, and report writing and submission methods, designed to enable prompt damage relief and prevention.
The Korea Federation of Savings Banks will prepare measures for savings banks to independently inspect their voice phishing operations. They plan to introduce a voice phishing malicious app detection service and advance the Fraud Detection System (FDS).
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A Financial Supervisory Service official said, "We will closely monitor the status of voice phishing damage in savings banks," adding, "We plan to actively respond to voice phishing by strengthening cooperation with the Korea Federation of Savings Banks, including information sharing."
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