NS Home Shopping Operates 'App Installation and Dedicated Consultation Service for Senior Customers'
NS Home Shopping operates an 'App Installation and Dedicated Consultation Service Exclusively for Senior Customers.'
View original image[Asia Economy Reporter Lim Chunhan] NS Home Shopping announced on the 21st that it will operate an 'App Installation and Senior Customer Exclusive Dedicated Consultation Service.'
The App Installation and Senior Customer Exclusive Dedicated Consultation Service will be available year-round from 10 a.m. to 7 p.m. Outside of operating hours, an automated response along with detailed explanations will be sent via KakaoTalk or text message.
Senior customers aged 71 and older will be automatically connected to a dedicated consultant, and customers who wish to receive dedicated consultation for app installation can use the service through phone connection. After connecting to the dedicated consultation, senior customers will be guided through the entire process from app installation to execution according to their level of understanding, depending on whether they use an Android phone or an iPhone.
Hot Picks Today
"Could I Also Receive 370 Billion Won?"... No Limit on 'Stock Manipulation Whistleblower Rewards' Starting the 26th
- Samsung Electronics Labor-Management Reach Agreement, General Strike Postponed... "Deficit-Business Unit Allocation Deferred for One Year"
- "From a 70 Million Won Loss to a 350 Million Won Profit with Samsung and SK hynix"... 'Stock Jackpot' Grandfather Gains Attention
- "Stocks Are Not Taxed, but Annual Crypto Gains Over 2.5 Million Won to Be Taxed Next Year... Investors Push Back"
- "Who Is Visiting Japan These Days?" The Once-Crowded Tourist Spots Empty Out... What's Happening?
An NS Home Shopping official said, "We have prepared the dedicated consultation service to prevent shopping polarization caused by the digital divide among the elderly," adding, "We will continue to deliver NS Home Shopping's Easy Shopping to more customers through various customer-centered policies."
© The Asia Business Daily(www.asiae.co.kr). All rights reserved.
