A Hanwha Hotels & Resorts employee is reserving a seat through the smart work system.

A Hanwha Hotels & Resorts employee is reserving a seat through the smart work system.

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Implementation of Flexible Seating System, Improving Work Productivity and Work Environment
Establishing Leader Guidelines for Flexible Seating, "Creating a Culture Where Leaders Visit Teams"

[Asia Economy Reporter Yuri Kim] Hanwha Hotels & Resorts announced on the 16th that it has introduced 'Smart Work' to change the way of working, optimize space, and enhance work productivity.


Hanwha Hotels & Resorts stated, "Since the beginning of this month, we have been regularizing remote work at least twice a week and implementing a flexible seating system that realizes a smart office, striving to build an organizational culture suitable for the post-COVID-19 era."


Hanwha Hotels & Resorts collected big data on space utilization and work environment improvements and conducted surveys among employees before developing a mobile web-based flexible seating reservation system. Employees can freely choose their seats through the mobile web to work. To improve work efficiency, it is possible to locate employees through a search function, and smart meeting spaces have also been prepared. Each meeting room is equipped with video conferencing equipment to facilitate smooth video meetings, enhancing employee convenience.


The company explained that by setting nicknames used instead of names when reserving seats, and calling each other by nicknames instead of titles during work, they created a horizontal and fun organizational atmosphere. They also established smart work leader guidelines, improving organizational culture by having leaders directly visit responsible persons when collaboration is needed, thereby increasing work efficiency.


A Hanwha Hotels & Resorts official said, "Employees who used to work in different teams now work in close proximity, which has increased understanding of other teams and tasks, strengthening a sense of belonging and camaraderie," adding, "We plan to continue creating a vibrant organizational culture that enhances interaction and communication among employees."



Hanwha Hotels & Resorts plans to advance the system in the second half of the year after three months of implementing smart work and making improvements. They will form an organization for change management to generate ideas and manage the successful establishment of the smart work system through continuous monitoring, surveys, and campaigns.


This content was produced with the assistance of AI translation services.

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