Smart 119 Service Adds Safety to the Operation of the Dongnam-gwon Megacity
Busan and Ulsan Strengthen Disaster Response Collaboration System by Providing Platform
[Asia Economy Yeongnam Reporting Headquarters Reporter Park Saeyan] The Gyeongsangnam-do Fire Headquarters announced on the 16th that Gyeongnam Fire's Smart 119 service was selected in the Ministry of the Interior and Safety's public service project contest utilizing advanced information technology.
The Ministry of the Interior and Safety held a contest to support a total of 4.3 billion KRW to five institutions to improve the quality of life for citizens through the introduction of advanced information technology.
Accordingly, the Gyeongsangnam-do Fire Headquarters submitted the Smart 119 project, was selected, and secured 795 million KRW in national funding.
The Smart 119 service is a system that shares disaster and emergency situations in real time, adding functions such as intelligent information support including analysis of report messages and chatbot responses to non-emergency messages.
It analyzes and supports information necessary for field activities and establishes a communication-based response system with reporters to provide customized services.
In particular, it is expected to improve not only the information gaps during dispatch identified as problems in past field activities but also the ease of information provision.
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Furthermore, the Fire Headquarters plans to provide the Smart 119 service platform to Busan and Ulsan to enhance safety in the Southeast Mega City operation and strengthen the disaster response collaboration system.
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