Ddokdak "13-Fold Increase in Hospitals Introducing Kiosks"

Improving Hospital Operation Efficiency with Kiosk Implementation Amid Prolonged COVID-19 Pandemic

[Asia Economy Reporter Kim Cheol-hyun] Neighborhood clinics, which have seen a decrease in patient visits due to the third wave of COVID-19, are finding new opportunities through the introduction of kiosks, according to a recent investigation.

Vibros (CEO Song Yong-beom), which operates the mobile easy hospital reservation service 'Ddokdak,' announced on the 29th that the number of hospitals newly adopting Ddokdak kiosks in December increased 13-fold compared to the same period last year.

According to Vibros' data comparing the number of new hospital contracts for Ddokdak kiosks year-over-year, the numbers were the same in October, but increased 2.5 times in November and 13 times in December. As patient visits declined due to COVID-19, hospitals appear to have introduced kiosks to reduce operating costs and lower the risk of secondary infections in waiting rooms.

The Ddokdak kiosk is a device capable of handling appointment registration, payment, and printing prescriptions and insurance documents. It significantly reduces hospital administrative tasks outside of medical treatment and minimizes face-to-face interactions between patients and hospital staff, thereby lowering the risk of secondary COVID-19 infections.

Song Yong-beom, CEO of Vibros, said, "As patient visits have decreased due to COVID-19, many hospitals have reduced staff or find it difficult to increase personnel even when necessary. With over 90% satisfaction among hospitals using the Ddokdak kiosk, it is proving to be helpful for efficient hospital operations. We will continue to upgrade its functions to support both hospitals and patients."

This content was produced with the assistance of AI translation services.