[2021 Asia Consumer Awards] GS25, Unmanned Store Operation, AI Robot and Drone Delivery Services
Convenience Store Sector GS Retail 'GS25'
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GS Retail is providing customer convenience services and differentiated products through its network of over 15,000 offline stores nationwide. GS Retail plans to accelerate its "cutting-edge digital transformation" based on unmanned stores equipped with smart scanners, drone delivery systems, and the introduction of artificial intelligence (AI) robot delivery services.
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In November last year, GS25 launched the industry's first service at its store inside LG Science Park, where robots directly deliver products ordered via smartphone, and plans to gradually expand this service. The company is also focusing on advancing the Q-commerce era (business that delivers ordered products immediately) by expanding the nationwide general delivery service platform, Woori Dongnae Delivery (Woodel). Woodel is a service where ordinary people participate as delivery agents called Uchin to deliver GS25 products ordered through Yogiyo within the Seoul area to customers.
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